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Airline Star Ratings Guidelines

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Airline Star Ratings Guidelines Empty Airline Star Ratings Guidelines

Post  vin2basketball Mon Aug 16, 2010 12:54 pm

These are the Scoreguides and rating system for the Star Rating awards. To ensure you do the best possible and get the best star rating for your airline please be sure to read through this carefully. The more information given the better your chances are to become a 5 star alines. You do not have to list all your information in the same order as listed below.

Note: You may apply twice per year to have your star rating... You must start a new topic each time you apply. Good Luck

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5 Star: 90-100 total points
4 Star: 75-89 total points
3 Star: 54-74 total points
2 Star: 28-53 total points
1 Star: 0-27 total points

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Crew Scoreguide, judged by GoldDragonFly

This category covers both the flight crew and the cabin crew. Please be sure to talk about both when placing a entry. For this section please include reasons why your crews go above and beyond the call of duty, passenger testimony's, and pictures. This category is judged on how much information you give since it is known that all crews job descriptions are basically the same.

Above and Beyond 5 points total:
5 points for giving 5 or more reasons why your flight crew go above and beyond the call of duty.
4 points for giving 4 reasons why your flight crew go above and beyond the call of duty.
3 points for giving 3 reasons why your flight crew go above and beyond the call of duty.
2 points for giving 2 reasons why your flight crew go above and beyond the call of duty.
1 points for giving 1 reason why your flight crew go above and beyond the call of duty.
0 points for giving 0 reasons why your flight crew go above and beyond the call of duty.

Services Provided/Passenger Testimony 10 Points Total
5 points for 5 or more passenger testimony's.
4 points for 4 passenger testimony's.
3 points for 3 passenger testimony's.
2 points for 2 passenger testimony's.
1 points for 1 passenger testimony.
0 points for no passenger testimony's.
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5 points for a going over the services your flight crew provides 4 or more examples.
4 points for going over the services your flight crew provides 3 examples.
3 points for going over the services your flight crew provides 2 examples.
2 points for going over the services your flight crew provides 1 examples.
1 points for not going over it at all.
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5 points for providing at least 1 picture of your crea

Inflight Service Scoreguide, judged by Sla 31

This category covers inflight services. Please be sure to cover the number of seats, classes, and layout for each type of plane you operate. Also be sure to include what type of seats you use. Be sure to include entertainment, food, why one class is better than the other, and any extra amenities that are provided. This category is judged on specific information that is asked for in each section. If you give the information you will get the points.

Layout of planes 5 points total:
2 point for number of seats in each class for ALL planes you operate.
2 point for layout of seats in each class for ALL planes you operate.
1 point for telling us the type of seats in each class, I.E. recline, lie-flat.

Services For Each Class 15 Points Total
5 points for detailed description of entertainment for ALL classes, I.E. how many movies, how large of screens.
5 points for having menus of all food for ALL classes.
3 points for telling us what's better in your upgraded classes if applies, if not, give a more detailed description of economy.
2 points for extra amenities provided, blankets, pillows, etc.

Pictures of Onboard Product 5 Points Total
2 points for pictures of all classes of seats.
2 points for at least 3 pictures of food.
1 point for a picture of your crew on-board providing services.

Fleet/Route Scoreguide, judged by vin2basketball

This category is based on your aircraft and routes. Please be sure to include the average age of your fleet, What aircraft and the number of each type you have in your fleet, explain why your fleet works for you, and pictures. This category is judged on your aircraft and how well your fleet is maintained. Please note pictures of aircraft do not have to be in your livery, we understand not all the aircraft you operate the airline in real life operates. Also, please include your route map, and a list of destinations... Explain your hub choices

Age 5 points total:
5 points for having a fleet under the age of 0.5-0.7 year old.
4 points for having fleet age 0.7-1.5 years old
3 points for having a fleet in between the age of 1.6 to 2.2 years old.
0 points for having a fleet over the age of 3.3 years.

Commonality/Why it Works 5 Points Total
5 points for having an all common fleet both mainline and regional or either and explaining the fleet choices or
4 points for having an all common fleet both mainline and regional or either or with the exception of 1 aircraft type and explaining the fleet choices
3 points for having an all common fleet both mainline and regional or either or with the exception of 2 aircraft types and explaining the fleet choices
2 points for having an all common fleet both mainline and regional or either or with the exception of 3 aircraft types and explaining the fleet choices
1 points for having an all common fleet both mainline and regional or either or with the exception of 4 or more aircraft types.
0 points for having no fleet commonality.
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5 points for explaining your route structure (qualitative) min. 50 words

5 points for at least one picture of fleet and route map

5 points for explaining current hub choices+ future plans (qualitative)

Hub Structure 5 points total
5 points for having at least 200 flights from one hub
4 points for having at least 150 flights from one hub
3 points for having at least 100 flights from one hub
2 points for having at least 80 flights from one hub
1 points for having at least 60 flights from one hub
0 points for having fewer than 60 flights from one hub

Airport Service Scoreguide, judged by sla31

This category covers airport services. This category is judged on specific information that is asked for in each section. If you give the information you will get the points.

Services Provided 10 Points Total
3 points for detailed description of entertainment options at your airport.
2 points for covering your plans for delayed or cancelled flights (it is the job of the airport attendants to handle such situations)
1 points for covering your airport lounges.
1 points for the people who handle the planes once they have reach the gates baggage handlers, fuelers etc. (without them your airline wouldn't be able to fly)

Extraordinary Services 5 points total:
2 point for covering at least 2 ways your airport services exceed that of other airlines.
2 point for covering why your airport lounge exceeds that of other airlines.
1 point for covering why it's easier for passengers to travel though your airports.

Pictures of Services at Your Airport 5 Points Total
2 points for at least 2 pictures of member lounges.
2 points for at least 2 pictures of check in counters/Kiosks.
1 point for a picture of your airport crew ticket agent, baggage handler etc.


Bonus Points

2 points for serving at least 10 international destinations in one country
5 points for having a terminal at at least one of your hubs
4 points for having at least one widebody aircraft in the fleet

vin2basketball

Posts : 48
Join date : 2010-08-16

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Airline Star Ratings Guidelines Empty Re: Airline Star Ratings Guidelines

Post  sla31 Wed Aug 25, 2010 12:01 pm

This is a fun thing to do everyone! I'm going to put together a application for my airline later today so everyone can see what all this Star Rating thing really is. Basically following the guidelines above you submit a application which is then judged by the three judges based on the guidelines, and your airline is give a 1, 2, 3,4, or 5 star rating! Obviously 5 stars is the best. But I like I said. I'll be putting one together for USAir later today to help show everyone a little more about it. Very Happy

sla31
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Join date : 2010-08-11
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Location : Kansas

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